Venue: 50th Anniversary Memorial Hall & Online
28 th June (Mon)
16:30 Opening
Welcome Speech
- Masahide Ishihara, Dean of the Faculty of Global and Regional Studies, University of the Ryukyus
- Enrico Panai, President of EATSA
16:45 Keynote Address
- Joseph Cheer, Wakayama University, Japan
“On Resilience, Human Flourishing and Tourism at the Periphery: A Therapeutic Landscapes Treatise”
- Keir Reeves, Federation University, Australia
“Arguing for a broader role of heritage tourism institutions as a strategy for post-covid renewal”
18:15 Tourism Café Lab: Surrounding the keynote speakers
19:30 Parallel Session
Room 1 – Session Chair: Prof. Desmond Wee
| Presenter | Title | Affiliation | ||
| 1
|
Januschka B. I. Schmidta
Leonieke Boldermanb Arie Stoffelenc Peter Grooted |
Happy Places – How the attachment to sacred heritage sites contributes to the well-being of domestic tourists and worshippers in Japan | University of Groningena,b,c,d |
19:30 |
| 2 | Kitti Hiezl | Conceptualizing and measuring personalization; a scoring model measuring online personalization levels of hotel services | University of Pannonia | 19:50 |
| 3
|
Enrico Panai | The Ethics of AI in the age of hypertourism | University of Sassari |
20:10 |
| 4 | Min Xiangkai | What caused Chinese talents to leave from Japanese companies?: To analyze the reason of Chinese talents leaving office in the service industry by Two-factor theory | University of the Ryukyus | 20:30 |
| 5 | Ricardo Nicolas Progano | Service quality mechanisms of religious tourism: An examination on Shugendo guides | Wakayama University | 20:50 |
Room 2 – Session Chair: Dr. Kevser Çınar
| Presenter | Title | Affiliation | ||
| 1 | Julia Gerster-Damerowa
Akihiro Shibayamab Madoka Ono, Tohokuc Sebastien Boretd |
Framing Post-Disaster Dark Tourism ten years after the Great East Japan Earthquake
|
Tohoku Universitya,b,c,d |
19:30 |
| 2 | Petra Gyurácz-Németha
Katalin Formádib |
Tourism bachelor students’ career choices under the shadow of COVID-19 | University of Pannoniaa,b | 19:50 |
| 3 | Marine L’Hostis | Chinese tourists’ representations about Nice and France: a reversal of the gaze | University of Angers |
20:10 |
| 4 | Kaede Sanoa
Hiroki Sanob Yuji Yashimac Hajime Takebatyashid |
Comparing the effects of cognitive and affective messages on tourist destination promotion | Wakayama Universitya,c,d
Ritsumeikan Universityb |
20:30 |
| 5 | Ali Afshara
Maryam Khazaeeb |
The development process of the pilgrimage tourism in the surrounding historical fabric of Imam Reza Holy Shrine (Mashhad City- Iran) | Eqbal Lahoori Institute of Higher Educationa,b |
20:50 |
29 th June (Tue)
16:30 Keynote Address
- Tetsuji Matsubayashi, Sasayuri-ann, Japan
“RETROFUTURISM with GLOCALIZATION toward the future ~ Small is Beautiful
& Sustainable ~”
- Mi-Hea Cho, Sejong University, South Korea
“The factors influencing online learning during the COVID-19 Pandemic”
18:00 Tourism Café Lab: Surrounding the keynote speakers
19:30 Parallel Session
Room 1 – Session Chair: Dr.Yanki Hartijasti
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| Presenter | Title | Affiliation | ||
| 1 | Tamara Ratz | The role of ethics and emotions in service quality management in the context of the Covid-19 pandemic | Kodolanyi Janos University | 19:30 |
| 2
|
Hiroki Sanoa
Kaede Sanob |
Mobility-as-a-Service (MaaS) in sustainable tourism destination development: A case study of Japan | Ritsumeikan Universitya
Wakayama Universityb |
19:50 |
| 3
|
Petra Gyurácz-Németha
Ketti Hiezlb |
Corporate Social Responsibility from the hotel guests’ perspective – Do they see the traces of CSR? | University of Pannoniaa,b | 20:10 |
| 4 | Marek Nowackia
Joanna Kowalczyk-Aniolb |
Exploring gastronomic experiences in Krakow: automated topic modelling of TripAdvisor reviews | WSB University in Poznana
University of Lodzb |
20:30 |
| 5 | Mona Erfanian Salim | The Story of City and Urban Tourism | Iqbal Lahoori Institute of Higher Education | 20:50
|
Room 2 – Session Chair: Prof. Tsung-Hsien Tsai
| Presenter | Title | Affiliation | ||
| 1 | Anne-Marie Lebruna
Roxane Corbelb Patrick Bouchetc |
Beer Tourism and craft beer: a vision of French people through free-association method | University of Burgundya,b,c | 19:30 |
| 2 | Aleksander Panasiuka
Halyna Zubrytskab |
The role of the media in influencing the functioning of the tourism destination of Crimea | Jagiellonian Universitya,b | 19:50 |
| 3 | Che-Jen Sua
Yi-Fang Lanb |
Culture, ideology, and response bias in adolescents’ self-reported influential behavior | Fu Jen Catholic Universitya
Wakayama Universityb |
20:10 |
| 4 | Eunice Tana
Simon Teohb |
Gone in a Flash: Social Sustainability Impacts at a World Heritage Site | Murdoch Universitya,b | 20:30 |
| 3 | Malgorzata Ogonowskaa
Sauveur Giannonib Dominique Torrec |
Regulating short-term rental platforms: where, how and in the interest of whom? | Université Paris 8, LEDa
Universit`a di Corsicab Université Côte d’Azurc |
20:10 |
30 th June (Wed)
16:30 Keynote Address
- Hideki Endo, Ritsumeikan University, Japan
“Potential of Tourism both Post- and During-COVID-19: For the Dialectic Demonstration of Shifting from “Gift of Risk” to “Gift of Hospitality”
- Suchada Chareabpunsirikul, Bangkok University International, Thailand
“MICE Industry in Thailand and how we cope with Covid-19 pandemic”
18:00 Tourism Café Lab: Surrounding the keynote speakers
19:30 Parallel Session
Room 1 – Session Chair: Dr. Ali Afshar
| Presenter | Title | Affiliation | ||
| 1
|
Madhuri Sawanta
Archana Biwal Sodyb |
Major Factors Affecting Employee Turnover in the Tourism Industry: With Special Reference to Travel Agencies and Tour Operators of Pune City | Dr Babasaheb Ambedkar Marathwada Universitya
Maharashtra State Institute of Hotel Management & Catering Technologyb |
19:30 |
| 2 | Kevser Çınar | Social Innovation Perception Differences Regarding the Characteristics of Tourism Enterprises: A Case Study in Ankara | Necmettin Erbakan University | 19:50 |
| 3
|
Marica Mazurek | Spa tourism and its role in the post COVID-19 period in Slovakia | University of Žilina | 20:10 |
| 4 | Tsuyoshi Kigawa | Characteristics of Japanese tourism films from the perspective of management side of Japan World’s Tourism Film Festival | Wakayama University | 20:30 |
| 5 | Shunsaku Hashimoto | Considering the concept of “Treating Employees as Customers” in Internal Marketing | University of the Ryukyus | 20:50
|
Room 2 – Session Chair: Prof. Che-Jen Su
| Presenter | Title | Affiliation | ||
| 1 | Yoichi Shigetani | Theoretical Background of LCC Operation | Kwansei Gakuin University | 19:30 |
| 2 | Tsung-Hsien Tsai | To do or not to do? Evaluation of service innovations in the lodging facility | National Quemoy University | 19:50 |
| 3 | Yoko Asato | Considering Heritage Tourism through the History of Pineapple Boom in US Occupied Okinawa and Taiwanese Immigrants’ Contribution | Doshisha University | 20:10 |
| 4 | Oscar Tiku | Distribution and transmission of tourism-led effects: A case study of West Papua Province, Indonesia | Tokyo Metropolitan University | 20:30 |
| 5 | Shunsaku Hashimoto | Considering the concept of “Treating Employees as Customers” in Internal Marketing | University of the Ryukyus | 20:50 |
1 st July (Thu)
16:30 Panel Discussion: Case of social development
- Jay Biggs, Proncipal Commercial Offocer, U.S.Commercial Service
“ Hospitality Management education in the U.S.”
- Yoshihiko Ono, Social Insurance Labor Consultant.
“ “The impact of social security coverage expansion for the social development: the case of Indonesia”
18:15 General Assembly
Tourism Café Lab
Tourism Café Lab is a dialogue space to share new ideas and increase collaboration, stimulating exchanges between the conference’s participants for a collective discussion on tourism issues with integration of founding products to real operation.